Refund Policy

Last updated: May 22, 2026

Routine Relief Co sells digital products and digital access packages. Orders are delivered automatically after successful payment, so please read the product description and package contents before purchase.

14-day refund window

You may request a refund within 14 days of purchase if the product is not working for your needs, you purchased the wrong package, or you cannot access the delivered files after contacting support.

How to request a refund

Email help@routinereliefco.com with your order email, order number if available, and a short explanation. We review refund requests promptly and reply with the next step.

Refund conditions

• Refund requests must be made within 14 days of purchase.
• If a file, ZIP, or confirmation-page download fails, contact us first so we can resend the package or fix the delivery issue.
• Refunds are returned to the original payment method when approved.
• Depending on the bank or card network, approved refunds can take 5 to 10 business days to appear.
• Refunds may be refused for repeated abuse, duplicate refund claims, or requests made outside the refund window.

Digital goods

Because products are delivered digitally, there is no physical return shipment. If your refund is approved, you should stop using the downloaded files or delivered access information.