Privacy Policy

Last updated: May 31, 2026

This Privacy Policy explains how Routine Relief Co, operated by Oxzoon LLC, handles information connected to website visits, checkout, order delivery, and customer support.

Information we collect

• Contact details entered at checkout, such as email address.
• Order information, including purchased package, payment status, and delivery status.
• Messages you send to support.
• Basic technical information needed to operate and secure the website.

Payment information

Payments are processed by Polar or Stripe, depending on the checkout route available at purchase. We receive payment status and order details from the payment processor, but we do not store full card numbers on our servers.

How we use information

• To process orders and deliver digital packages.
• To send order confirmations, package delivery emails, and support replies.
• To prevent fraud, diagnose technical issues, and maintain website security.
• To comply with legal, tax, accounting, and payment-processing requirements.

Sharing information

We share information with service providers only as needed to operate the business, including payment processing, email delivery, hosting, database storage, and product fulfillment. We do not sell customer personal information.

Data retention

We keep order and support records for as long as needed for customer service, fraud prevention, legal compliance, and accounting. You may contact us to request review, correction, or deletion where legally available.

Contact

For privacy questions, contact help@routinereliefco.com.